Welcome to the GGY Support Section

GGY is committed to providing service that is complete and timely. Our goal is to provide the best service to ensure that your experience with AXIS is productive and enjoyable.

We have developed many tools which are available to our clients to assist them with AXIS.

Knowledge Base

Articles to help clients understand not only calculations in AXIS but also system functionality to help them be more productive in their day to day work. We are continually adding new articles to the Knowledge Base.

AXIS Help

Available both online and installed with the AXIS. It includes a User Guide, Reference Manual and Context-specific Help Topics.

Enhancements and Bug Fixes

This allows you to see the enhancements and bug fixes from version to version. This is an invaluable tool when upgrading versions of AXIS to see if any enhancements or bug fixes will affect results in your model.

IT Professionals Support

IT Professionals support our clients at their companies. We provide assistance to them and there are 2 very useful links available here - Recommended Equipment and Info for IT Support.

Client Support

Clients are always welcome to contact GGY for assistance either via phone or e-mail. In most cases, your questions will be answered immediately. More complex questions may involve some investigation on our part. We have set and maintained a service standard of a 24 hour turnaround time.